How to book a hotel

You book by searching for a destination and dates, choosing a room, and paying on the checkout page. You need a free account to finish a booking, and 50% of what we earn on it goes to the organization you support.

Find a hotel

1. Enter where you are going, your check-in and check-out dates, and how many rooms and guests you need. Add each child's age when asked.
2. Choose Search. Prices in the results are per room, per night, before taxes.
3. Choose Find a Room on a hotel to see its rooms.

Pick a room

1. Compare the rooms. Each one shows its meal options and its cancellation policy. Read the policy before you choose, because some rates are non-refundable and can't be changed. See rate types.
2. Choose Reserve Now. You are not charged yet. If you are not signed in, the button says Continue Booking and asks you to sign in or create an account first.

Complete your booking

Your price is held for 10 minutes on the checkout page. A timer at the top shows the time left. If it runs out, you can choose Continue checkout and we check the rate again.

1. Check the program you are supporting.
2. Fill in Your Contact. This is you, the person booking. We send the confirmation to this email.
3. Fill in the guests staying at the hotel. Names must match each guest's ID at check-in. See rooms and guests.
4. Choose a saved card or add one. See payment methods.
5. Enter a code under Have a coupon or promotion code? if you have one. See coupons.
6. Review Your price summary. Some hotels list taxes and fees you pay at the hotel at check-in. These are shown separately and are not part of what we charge.
7. Choose Complete Booking. Your card is charged now.

When the payment goes through, you see a payment success message with your confirmation number. You then go to your trip in My Trips, and we email your confirmation. See confirmation and receipts.

If the room sells out or the price changes while you book, we tell you on the page and let you pick again or accept the new price.

Need help?

Email support@justgoodtravel.com or chat with us. We reply Monday to Friday, 9am to 5pm Central Time. If you have an urgent problem at the hotel, call (800) 601-4678, 24/7.