Parking, breakfast and what your rate includes
Your rate includes the amenities listed on that rate, such as Breakfast or Parking. If an amenity is not listed on your rate, assume the hotel charges for it.
Rate amenities and hotel amenities are different
Each room rate on a hotel's page shows its amenities as small tags, like Breakfast, Parking or Late Checkout. These come with that rate. Two rates for the same room can include different things, so compare the tags before you book.
The hotel's own amenities list on its page describes the property, such as a pool or a gym. It does not mean your rate includes them. Some hotel services, like parking or breakfast, may cost extra unless your rate lists them.
If Parking is on your rate and the hotel asks you to pay for parking, call us at (800) 601-4678.
Fees you pay at the hotel
Some hotels charge fees or taxes that are not part of the price you pay us. You pay these to the hotel at check-in. Common examples are resort fees and local taxes.
We show these fees before you book:
- On the room's rate, hover over the price to see the breakdown. Fees appear as Fees due at checkin.
- At checkout, they appear under Taxes & Fees paid to hotel at check-in, with each fee listed.
- Your confirmation email shows their total on the Resort Fee (due at checkin) line.
The total you pay us covers the room and the taxes and fees included in your price.
Where to see what your rate includes
After you book, open the trip in My Trips. The List of amenities shows what your booked rate includes. Your confirmation email has the same list. Older bookings may not show this list; if yours doesn't, email support@justgoodtravel.com and we can check.
Fees due at the hotel are not shown in My Trips, so check your confirmation email for those.
Questions about the hotel
For questions about a hotel's services, call the hotel. Its phone number and email are at the top of your trip in My Trips. You can also see Check-in basics.